Q:
Do you have CE document and other documents for customs clearance?
A: Yes, we have original. At first we will show you and after shipment we will give you CE/Packing list/Commercial Invoice/Sales contract for customs clearance.
Q:
Payment terms?
A: TT/West Union/Paypal/LC/Cash and so on.
Q:
I don't know how to use after I receive or I have problem during use, how to do?
A: We can provide team viewer/Whatsapp/Email/Phone/Skype with cam till all of your problems finished. We can also provide door service if you need.
Q:
I don't know which one is suitable for me?
A: Just tell us below information:
1) Max work size: choose most suitable model.
2) Materials and cutting thickness: Power of laser generator.
3) Business industries: We sell a lot and give advice on this business line.
Q:
How do you guarantee the safety of the machine during shipping?
A: The machine is packed in a standard export wooden case with dust-proof moisture protection, reinforced corners, and steel banding to ensure it arrives safely at your destination.
Q:
How long is the delivery time?
A: For standard machines, it would be 15-20 working days. For non-standard and customized machines, it would be longer depending on your specific requirements.