Do you have CE document and other documents for customs clearance?
Yes, we have original documents. Initially, we will show them to you, and after shipment, we will provide the CE certificate, Packing List, Commercial Invoice, and Sales Contract to assist with your customs clearance.
What are the accepted payment terms?
We accept TT, Western Union, PayPal, LC, Cash, and other standard payment methods.
If I don't know how to use the machine or face problems during use, how do you help?
We can provide support via TeamViewer, WhatsApp, Email, Phone, or Skype with camera guidance until all of your issues are resolved. We can also provide on-site door service if required.
How do I choose the model that is most suitable for me?
Simply provide us with the following details:
1) Max work size: to select the most suitable model size.
2) Materials and cutting thickness: to determine the required power of the laser generator.
3) Your industry: we can share insights and advice based on our extensive industry experience.
What types of workpieces and sizes can this machine process?
This machine is designed for H-steel profiles (sizes >200<1200mm * 12M) and metal plates (sizes up to 1.5 * 12M).
What configurations are supported for control systems and cutting heads?
The system supports Bochu, Wisdom, and i-Novatrol operating systems, combined with high-precision Boci or Precitec cutting heads.